Sales/Acquisition
Specialist

We are a problem solving company; the more diverse you and your ideas are the better our solutions are. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are an equal opportunity employer and value diversity at our company.

Ruckus is a place to explore potential, set goals, earn respect, disrupt and learn leadership skills. We are looking for people who can grow, think, dream and create. It’s a culture that grows with creative problem solving and invention. Every day we face new challenges but in our cooperative environment we can take on any challenges we seek.

Ruckus Composites is a fast growing company run by hardworking and passionate people. We are excited to be expanding and we are looking forward to adding new team members. If you love engaging with customers on helping them on their repair journey, love bikes, and are ready to grow into a leader in the field; Ruckus may be the place for you.

ESSENTIAL JOB DUTIES

  • Sales operations assistance with both local and remote customers.
  • Daily communications and customer project management
  • Daily phone and email interaction with an extensive network of Indirect Sales and Reseller Partners
  • Facilitate our customers with creating estimates, processing orders, and other general administrative tasks
  • You’ll be the friendly voice that reaches out to new and existing partners regarding training events, business development, follow up, and periodic check-ins
  • Produce routine reports from our CRM and management software
  • Administer our existing outbound email campaigns to our customer networks
  • Ongoing carbon fiber and composite materials education for customers
  • Adhere to Ruckus Composites Quality Assurance standards
  • Demonstrate flexibility and willingness to help out wherever necessary

QUALIFICATIONS

  • Customer Services Backgrounds preferred
  • Sales Support and Operations experience
  • A drive to learn about carbon fiber and composite materials
  • Willingness to follow direction
  • Ability to engage customers and follow through on all commitments
  • Extremely well-organized and detail oriented
  • Friendly and engaging phone and email presence
  • Comfortable with activity tracking and consistent follow up communications
  • Office software skills required,gMail, gCalendar, Podio and MailChimp experience is a plus
  • Demonstrate flexibility and willingness to help out whenever necessary

PERKS

80 hours of Paid Time Off during your first year of employment
6 paid holidays per year
5 Paid Sick Days Off
Employee Purchase Program for outdoor/cycling industry products
Positive work environment and team

Have a broken bike? Here's where you start the repair process.

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